Standard Rate: After the booking is made, we will charge the 1st night as a deposit. This deposit is fully refundable, given that you cancel 2 full days before your scheduled check-in. Failure to cancel within this time will result in a cancellation charge equal to the first night of your stay. If you do not show up for your reservation we may charge the first night of the accommodation to your credit card.
Non Refundable Rate: If your booking is non refundable the full amount will be charged in advance. If you choose to cancel your booking, or in the case of a no-show, you will be charged the full cost of your booking.
Cancellations are only accepted by e-mail and must be received at least 2 full days before the arrival.
If you have made a “non-refundable” reservation on onefamhostels.com, hostelworld or booking.com, you won’t be entitled to a refund if you cancel.